Management Philosophy, ISO/Quality Policies
Management philosophy
We will fulfill our social responsibility to contribute to the prevention and treatment of common ailments and to the improvement of people's health.
We will expand the company's business based on trust built up through top medicines and employees.
We will expand the company's business based on trust built up through top medicines and employees.
Management policies
Improve the CQD+S level of our main products – tablets, pills, and liquids
Kokando will strength its competiveness by continuing to improve cost, quality, and delivery so that clients can place orders with peace of mind. In addition, efforts will be made to improve safety through ISO9001 internal audits and thorough employee training.
Develop next generation main products and high added-value
production technology through the concept of market-in
Kokando is working to expand the Kokando brand through not only its main products, but also the development of new added-value products and production technology demand by customers.
Build a new business model for pay-for-use medicines
By reforming the pay-for-use medicine system that is used by 5 million households throughout Japan, Kokando is building a business model that goes beyond "use-first pay-later" and is contributing to the convenience and health of home customers.
ISO-9001 2008 Certified
We hereby notify that we, KOKANDO CO., LTD., were granted renewal of ISO9001 as of August 5, 2009. We obtained ISO 9001:2000 certification for both the Headquarters and Namerikawa Plants in August 2006, and were inspected by the reviewing authority (MOODY INTERNATIONAL Certification) due to renew the approval expired on August 15, 2009.Approval No. : 03586
Date of expiry : August 15, 2012
Quality policies
- Adhere to all related laws and regulations
- Develop quality, effective, and safe medicines
- Always maintain a customer-first attitude and strive to win trust and satisfaction
- Strive to train human resources who ensure quality
- Develop a business that fulfills the social responsibility of the Company
- Set quality targets, strive to reach those targets, and continually make improvements
- Create a mechanism to ensure quality and improve the system so that it is always effective
- Work to foster a culture that nurtures people and that continually generates innovation
Corporate governance/internal controls
Kokando has inherited the aspiration of Masatoshi Maeda, the lord of the former Toyama domain, to "broadly spread the desire to help (people) to remote areas," from which the name of the company was derived, and conducts its business based on a philosophy of contributing to society by manufacturing medicines. It is necessary to increase corporate value and implement robust and efficient management in order to become a company trusted and revered by stakeholders. With the goal of strengthening corporate governance throughout the Group, Kokando is working to implement various measures and create an environment (that is conductive to corporate governance).
Corporate governance system
Introduction of a system of operating officers
A system of operating offices clearly separates the business supervision functions from the operation execution functions and establishes prompt and effective management.
Appointment of independent directors and auditors
Directors that are independent of the company are appointed, which enables a wider range of points of view when making decisions and monitoring operations. The Board of Auditors is composed of 4 members, 3 of which are independent auditors.
Internal Audit Office
An Internal Audit Office has been created to support corporate governance, and the internal control system has been expanded. In addition, the office regularly makes reports to managing directors and provides advice for a stable governance system.
CSR activities
Industrial tourism
The history of Kokando and its deep relationship with Etchu medicines are discussed at the Kokando Museum, which is located on the grounds of the headquarters. Various valuable items are on display at the museum, including tools that demonstrate the cleverness of olden-day medicine peddlers and nostalgic medicine packages.
Toyama original medicines developed in partnership with the government and academia
Kokando is actively taking part in the development of Toyama original medicines through a partnership with the government and academia. This is an effort to create new Toyama medicines by melding the region's tradition of medicine that extends more than 300 years into the past with the latest technology, and the goal is to develop a new industry in the fields of medicine and biotechnology.
Environmental efforts
Kokando considers coexisting with the natural environment and working to reduce the environmental burden of all corporate activities, including research and development, production, distribution, and capital expenditures, important duties. In its various operations, the Company has become more efficient in terms of natural resources and energy, minimizes emissions, and recycles.
Support for local sports
Kokando contributes to local sports.
The Group supplies group products (to teams) and supports the JFL soccer team Kataller Toyama.
The Group supplies group products (to teams) and supports the JFL soccer team Kataller Toyama.
Other contributions to society
Blood donations to the Japan Red Cross
Active participation in national traffic safety activities
Active participation in national traffic safety activities